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Mastering Conflict: How to Handle Tough Conversations

Mastering Conflict: How to Handle Tough Conversations

PD Points: Pending

Completing the course "Mastering conflict: How to handle tough conversations" will enable you to understand the nature of conflict, maintain emotional control and communicate with confidence so that you can turn challenging situations into opportunities for positive change.

Regular price R 525.00

Contact za.mtc@macmillaneducation.co.za for bulk purchases

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Mastering Conflict: How to Handle Tough Conversations

R 525.00

Course Curriculum

Introduction
Module 1
Understanding Conflict in Schools
Module 2
The Psychology of Conflict and Emotional Control
Module 3
Communication Strategies and Assertiveness
Module 4
Practical Conflict Resolution and Collaboration
References and Attachments

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